Privacy Policy
1win’s privacy policy explains how the company collects, stores, and protects personal information from players in India. It also outlines the rights you have as a user and how your information may be shared with third parties. By creating an account on this site, you’re agreeing to abide by all the rules. The company follows security guidelines to make sure your information remains protected. You should check out these rules before you sign up. The policy includes all the services available on the site in 2026.

Content
What Information is Collected from Indian Users
Each group of data targets operational or security concerns that help ensure the site operates effectively.
| Data Type | Examples | Collection Reason |
|---|---|---|
| Personal | Full name, birth date, gender | Identity checks and age verification |
| Contact | Email address, phone number | Account notifications and support |
| Location | Country, city, address, zip code | Legal compliance and restrictions by region |
| Payment | Transaction history, amounts, methods used | Process deposits and withdrawals safely |
| Technical | IP address, browser type, device details | Fraud detection and system security |
| Communication | Support chats, email correspondence | Resolve player issues and track requests |
How 1win Uses Your Personal Information
The company uses the collected data to ensure everything runs well and to protect accounts from unauthorized access. The site creates accounts, confirms your identity, handles payments, and ensures you meet the age requirements.
Financial transaction records are typically available for around 5 years to meet legal standards. Account info stays active until users ask to delete it. Data removal happens gradually through systems, and it is not deleted all at once. Backup servers can store copies for as long as 90 days after the deletion.
Who Can See Your Details Inside and Outside the Casino
Player information access is restricted and controlled to maintain security. The company shares information only when it’s essential for its work or to comply with legal requirements. Several groups have limited access to your information:
- Support staff answer user questions and verify identities when they assist with account recovery or disputes;
- Payment providers manage deposits and cashouts in INR via bank transfers, e-wallets, and bank card payments;
- Verification services confirm player identity and age during sign-up to meet legal requirements;
- Technical providers look after servers, analytics tools, and the infrastructure that keeps the site up and running;
- Authorities can access data when Indian courts or bodies submit requests during investigations.
How the Casino Keeps Data Safe
1win India takes measures to protect user data. This involves using systems, safeguarding information with encryption, and routinely monitoring for any problems. Only authorized staff can access data. Security methods get updated periodically to align with the latest standards.
When Your Data Might Be Shared
1win shares user information only when it’s necessary to keep things operating smoothly or to comply with obligations. The company may do it to collaborate with payment firms, verify identities, or address inquiries from authorities. Information isn’t shared without cause. Any partners involved should take care of your data and stick to the right security practices.
Cookies on the Site and Mobile App
1win uses cookies to improve site features and track user activity. These files monitor what you like and make sure the site operates without a hitch. You can manage or disable cookies anytime through your browser settings. See the five types of cookies that 1win uses:
- Essential cookies help manage your login session and support the main functions of the site. Without them, you wouldn’t be able to access your account or use key features;
- Analytics cookies are used to track how the site is performing and to spot any issues. They help improve loading speed and make the overall experience smoother;
- Preference cookies remember your settings, like your chosen language or currency. This means you don’t have to set them again every time you visit;
- Marketing cookies are used to show ads and special offers. These ads are usually based on your activity on the site;
- Security-related cookies monitor login attempts and help protect your account. They prevent fraud and keep your data safe.
Rights of Players Over Their Data
Indian users can inquire about their data and get responses in set timeframes. Here’s what rights you have:
- Know what info the site holds about you and why it does;
- Request a copy of your data in a format that is readable;
- Fix any mistakes in your profile whenever you like;
- Ask for your data to be deleted (it’ll be done step by step as per legal rules);
- Raise concerns about how your information is being used;
- File complaints with the data protection officer via the email;
- Opt out of marketing communications and content.
How to Reach Support with a Privacy Request
If you’d like to make a privacy request, just follow these steps to get in touch with the company:
- Pick a way to contact the staff: email, live chat on the site, or hotline.
- Provide your account email and full name in your request.
- Include a copy of your ID for verification.
- Describe the problem and wait for a response.